Kashi Papad & Pickles believes in maintaining customer satisfaction and has therefore adopted a fair and transparent cancellation and return policy.
1) Order Cancellations
Cancellations will be considered only if the request is made within 1–2 days of placing the order
Cancellation requests may not be entertained if the order has already been processed and shipped.
2) Perishable Items
Since our products (papad, pickles, and other food items) are perishable, cancellations are not accepted once they are shipped.
However, a refund/replacement can be provided if the customer establishes that the quality of the product delivered is not satisfactory.
3) Damaged or Defective Products
If you receive a damaged or defective product, please report the issue to our Customer Service Team within 1–2 days of delivery.
The request will be reviewed, and upon verification, a replacement or refund will be processed.
4) Product Not as Expected
If you believe the product received is not as described on the website or does not meet your expectations, please contact our Customer Service Team within 1–2 days of receiving the product.
After reviewing your complaint, an appropriate resolution will be provided.
5) Manufacturer Warranty
For products that come with a manufacturer’s warranty (if applicable), customers are requested to contact the manufacturer directly.
6) Refunds
In case of any approved refunds, Kashi Papad & Pickles will process the refund within 3–5 business days.
